Process mapping swim lanes. Process maps can be particularly helpful in making otherwise invisible processes visible, and in fostering. Process mapping swim lanes

 
 Process maps can be particularly helpful in making otherwise invisible processes visible, and in fosteringProcess mapping swim lanes  Process flow diagrams document or improve a process—or

Swimlanes as an element of BPMN 2. Drag more swimlane shapes from the Shapes window. On a blank PowerPoint slide, navigate to the insert tab and click “Shapes. Even if you know the ins-and-outs of your business, you’ll still want to cooperate with the field employees who work with the process. Click the Cross Functional Flowchart template, and then click Create. These have the same UML flowchart symbols used in the low-level process map example. Add swimlanes to process maps and flowcharts effortlessly. Add roles – or ‘swimlanes’. Unlike swimlane activity diagrams, a swimlane process map illustrates potential scenarios in a process that can result in more than one outcome. Business Process Mapping is a visual representation of your business processes. 0, pools/swimlanes are of one of four element types for Business Process Diagrams. Start, End, and Purpose of Business Activity. Learn about process mapping, a method which promotes a better understanding of processes and the identification of areas of improvement. Un diagramme swimlane est un organigramme qui indique le rôle de chaque intervenant dans un processus. It is split into 4 swim lanes: customer actions, frontstage actions, backstage actions, and support processes. However flowcharts have just more than the process names, their flow and type of action embedded. Step #3: Add individual steps along each lane through to the end of your process, and explain what each represents in. Use this. In the Shapes gallery, select a shape, then select the workspace. Process: The high-level steps of the process. Swimlane diagram software. Make a free swimlane diagram. Most swimlane diagrams look similar to a flowchart (representing. A: The primary purpose of a Swim Lane Process Map is to visually represent a process in a way that clearly defines roles, responsibilities, and the flow of tasks. 🚀 Revolutionize Your Process Mapping with Intelligent Auto-Formatting! 🌐 Truvle is excited to introduce a groundbreaking feature that's set to transform the way you create swim lane process. Swim lanes should always be horizontal where roles are placed on the left-hand side. 5- BPMN diagram of continuous improvement. Identify stakeholders. Results: The concept mapping process resulted in six clusters of statements: 1) Right dose and right drugs for me; 2) Safe, positive and welcoming spaces; 4) I am treated with. Use a value stream map to show how materials and. Especially as we head into the digital age, more and more. It can help you identify and track the different tasks that need to be completed, and it can also help you to visualize the dependencies between tasks. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Use in the Measuring phase of the DMAIC methodology. 2. Process Diagrams in SAP S/4HANA Best Practices will jump start the discussion and keep all the stakeholders in the same page from business to IT. Processes are mapped at what level, not the how level, what is to be achieved and not how it is actually done. They represent the entirety of a business process from the perspective of one group of participants (e. Format the height and width of the cells. Those tools allow us to document, analyze, improve, streamline and redesign business processes to. Things like owners, stages,. Colors: dark. The process map is called a “swimlane” because the map resembles a pool with lanes identifying the different process groups. Swim Lane Diagrams were first proposed by Geary Rummler and Alan Brache. The more stakeholders involved in a project, the easier it is for roles to blend into one another and for responsibilities to get jumbled up. Doesn't define customers/suppliers. Very fast video on how to create and use a Swim Lane Process MapGitMind. 2. svg" Wikimedia. This lean manufacturing technique analyzes, designs, and manages the flow of materials and information necessary to bring a product to external customers. Process Mapping. We look forward to hearing. After you add a department, you can add a phase. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Select and delete the default text boxes on the slide that opens. the workflow analysis process itself, specifically the data collection method, process mapping technique, and resulting swim lane diagrams. You can use it internally or with external analysts to communicate responsibilities, standardize training processes, and discover inefficiencies. 1. Process mapping will identify bottlenecks, repetition and delays. In this article. Map the process steps at the bottom of your map, from left to right. 1. Identify the actors involved in the process and assign them to different lanes. Each step should be as granular as possible. SIPOC is an acronym that helps stakeholders identify the key elements of a process. Use a cross-functional process map to illustrate the sequential steps of a process or a procedure as they cross departments and phases. Here are the steps you need to follow to make a basic swimlane diagram in Microsoft Visio: Open Visio and select the type of process flowchart you want to create. Draw even the most complex of processes and add swimlanes with minimal effort and time. Then, add another box to the top of the first box to act as the title section of your swimlane. A swimlane diagram is a visual project management tool that helps distinguish key roles, organizes processes, and illustrates interactions. 1. Søren Pommer demonstrates how to draw a simple process map, and why keeping it simple can be very beneficial to your business. Process mapping tools are found in every quality practitioner’s toolbox. Note: If you drop a new swimlane onto a process shape. Below is the same process map as above, but with swim lanes. The BPMN Shapes stencil includes the following flow objects: Start event: Represents the first step of a process. The first step is to make the actu­al con­di­tion vis­i­ble and. It may also show how tasks relate to each other. Swim Lanes Diagrams miss defining customer-suppliers in terms of process relationships. A swimlane diagram is a visual representation of a process and its multiple facets. Fast Swimlane Diagram tool to draw Swimlane Diagram rapidly and easily. The purpose of process mapping is for organizations and businesses to improve efficiency. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. The corresponding lanes each illustrate a. 0, pools/swimlanes are of one of four element types for Business Process Diagrams. Listing out the key elements, however, is an important precursor to creating a more detailed process map. Swimlanes are one of the primary mapping tools used in design processes. A swimlane diagram starts with a handful of columns or rows (your “swimlanes”) labeled with the involved departments, skill sets, or individuals. The first step is to make the actu­al con­di­tion vis­i­ble and under­stood by every­one. Swimlane Diagram Templates. These diagrams use a sequential order of blocks to show the tasks needed for a desired. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. A process map is a planning tool that visualizes the workflow by breaking down each process step. Common swim lanes might include departments, teams, individuals, or even external parties. It helps in identifying bottlenecks, improving communication, and ultimately enhancing the efficiency of a process. Pools represent the participants. To align swimlanes with pools and lanes, you need to follow some basic rules and best practices. Additional maps, which detailed specific operator swim lanes and identified ways to capture workload, were developed to align frontline staff and delineate individual responsibilities at specific. The more stakeholders involved in a project, the easier it is for roles to blend into one another and for responsibilities to get. Cross-functional process maps help you to see the department and the phase in which an activity occurs. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. These intention be of swimlanes into unser diagram. We may need to make a details process map for that process. Swimlanes labeled like this make it easy to identify key stakeholders on your process Gantt chart. Here’s a real quick guide for simple process mapping: Define its outcome and assign a process owner. Swim lanes can be used to simplify complex processes into easy steps. The template opens with swimlanes already on the page. Click on any of these swimlane diagrams included in SmartDraw and edit them:. The process of drawing the swim lane process map may take a lot of time and attention. Create swimlanes. With a swimlane PowerPoint framework built out, now it’s time to add process details. Explore our amazing collection, to get a professional-looking template of Swimlane Flowchart which helps you create cross functional flowcharts rapidly, in. Write what the process should deliver as result and outcome, then you have the scope for the process owner to start mapping. From the Shapes window on the right, add as many bands as you need. Use levels to document more detailed business activities. You’re looking to validate its accuracy. Right-click on project root node in the tree on the left hand side and select Model > As-is Process from the popup menu. It involves creating a process map, also referred to as a flowchart, process flowchart, or workflow diagram . Every BPMN diagram must have at least one pool with a swimlane. Do the same for the rows if you make a vertical swimlane diagram. You can change the orientation on the Cross-Functional Flowchart tab. Go to Insert > Shapes. Ken Laloge. There are a variety of process maps and there are even more names than the ones mentioned above, like stream maps or high-level process maps. To move a swimlane and the shapes it contains, select the label and drag the swimlane to another location, and then release it when you see the connection indicator. Subscribe on YouTube: S. ⭐️⭐️⭐️ GET THIS TEMPLATE PLUS 52 MORE here: Ready made and ready. 5. Low Level Process Flowchart. Chart process steps. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Identify the process you want to map out and identify key steps, decision points, and the roles or actors involved. Swim lanes are visual elements used in Business Process Maps, Process Flow Diagrams and Flowcharts. How to draw: Draw a table of 5 columns for Suppliers, Inputs, Process, Outputs, and Customers. indicated by horizontal lines that look like swim lanes. - Define areas of responsibility within a process. Process Mapping. It helps you establish standards and procedures or can be used as a guide for tasks. ”. From the navigator pane, select Add Tool , then select Process Map . Group 1 Group 2. Identify a process to map. 4. Next, create your swimlanes by going to Insert > Shapes and selecting the Rectangle shape. Even if technical service departments become more project focused for some activities, processing orders and materials continues to be a primary aspect of this core library functional area. Use it to define an action, such as “write article. To delete a swimlane, select it and press Delete. A process map is a framework for visually communicating workflows and step-by-step processes to team members and stakeholders. In order to group process steps by owner, you’ll need to place the in parallel rows. These will serve as the basis for the swim lanes in your diagram. The template opens with swimlanes already on the page. Once the process map is finalized, the draft should be converted into an electronic document. Outline your swimlanes. the workflow analysis process itself, specifically the data collection method, process mapping technique, and resulting swim lane diagrams. FREE for non commercial use!value stream mapping and metrics based process mapping - Download as a PDF or view online for free Submit Search. ——Lucidch. BPMN swim lane: process across multiple people. Step 3: Create swimlane categories. You can quickly add vertical or horizontal swimlanes with a click of a button. Process mapping, also called brown paper process mapping and analysis, refers to creating detailed visual displays of all the steps from beginning to end. ”. Use this important process mapping tool to boost internal communication, streamline. A swim lane process map can assist you in tracking work that is conveyed between teams or departments. Maintain consistent use of colors and shapes to signify the different types of steps in the process. 1. Next, define the participating entities for the process. The approach we use for defining ATOMs we call ‘swim-lane mapping’. Swim lane process map depicts many participants in the process. What forms of waste or potential errors can be detected by good process mapping (include. How to manually make a swimlane diagram in PowerPoint. Add a swimlane or phase. In principle, this concept helps you make the process clearer by dividing work into subtasks. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. The mapping process is the most valuable part - the map itself is a by-product. PowerPoint Swimlane Diagram Template by SlideTeam. In the Shapes palette on the Shape tabs region, select Cross-Functional Flow Chart Shapes . Add each step of the process. To open a project, select Project > Open from the application toolbar. If you would like to learn about the various symbols used in flowcharts, see our post about how to make a flowchart. This map shows the key elements of a process including Inputs, Suppliers, Processes, Customers, and Outputs. Departments (also called swim lanes) divide the steps horizontally. e. Determining the scope of the process will help you define a clear starting point and natural conclusion. Note: If you drop a new swimlane onto a process shape. Cross-functional process map. Download scientific diagram | Swimlane diagram. It’ll help you visualize the division of responsibilities and interactions within the process. MindManager, an industry-leading swim lane diagram software, allows you to create complex, detailed swim lane diagrams with ease. This update, which is available to Visio Pro for Office 365 users, helps reduce manual steps while giving business analysts even more. Mapping Methods. Each new inbound call from a customer is unique. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Determine the lanes for the process. Open the editable version of the Swimlane diagram in Visio, select and right-click any lane, and click Insert Swimlane Before or Insert Swimlane After from the context menu to add a new swim lane before or after the selected one respectively. Click on " Add new " to add a new swimlane. It helps you establish standards and procedures or can be used as a guide for tasks. Enclose the starting point in a rounded rectangle. Add a process map. The name of the diagram comes from the similarity between the horizontal lines of the diagram and swim lanes in a swimming pool. Use it to create an effective Business process map, SIPOC diagram, Swim lanes flowchart and clearly define the necessary business processes due to their inputs and outputs. For connecting boxes, use elbow arrow connectors (Figure 2). Drag a swim lane shape and drop it where you want it to be from Cross-Functional flowchart shapes. Prepare a new document. Made popular in the 90s as the Rummler-Brache Method for performance improvement and also known as the Cross-functional Process Map, swim lanes have become a mainstay in the Business Process Reengineering (BPR) effort. One of the key elements of a swimlane diagram is the labels that you use to name your swimlanes, activities, and connectors. It can be used merely to document business processes for reference when carrying out the tasks, or it can be used as a tool for improvement; to highlight areas that would benefit from change. Advantages of Process Mapping. Swimlanes as an element of BPMN 2. Learn how to draw Visio Swimlane Process Flow Diagram in this Step by Step Tutorial. Its first advantage is that it provides visibility of our end-to-end processes in an organization which support to break the silos. A Swimlane Map is a process map that separates process into lanes that represent different functions, departments or individuals. I took an integration scenario between S/4HANA Cloud and SAP. Create. Process Modelling is used to understand the flow of tasks in both current and future processes. ConceptDraw DIAGRAM diagramming and vector drawing software extended with Business Process Mapping Solution from the Business Processes Area of ConceptDraw Solution Park is ideal for drawing Business Process Maps and Swim. Take. It’s as simple as sketching out as many lanes as you have teams or people — so, if there are four teams involved in the process, you’ll need four lanes. 2 libraries from the Business Process Diagram. You know, theyUse the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. This will be the main part of your swimlane. Value stream mapping, or “material or information-flow mapping,” is a visual tool. – Interconnected processes Micro – Steps within each processes Physical look Circular loop; request to delivery Swim lanes Information flow Essential component Less obvious Key metrics Lead time (LT), Process. Definition. Identify Swim Lanes: Determine the swim lanes of your swimlane process map, which represent the different entities or roles involved in the process. Identify the point of view. What is a swimlane diagram, anyway? We’ll walk you through examples of swimlane diagrams and explain the differences between a swimlane diagram and a flowcha. It’s a flowchart that visually depicts the process steps in order, decision points in the process and handoffs between roles or departments. The diagram includes different sections (similar to swim lanes in a pool), with each section representing a department, role, or stakeholder. 2. A swimlane diagram is a visual project management tool that helps distinguish key roles, organizes processes, and illustrates interactions. A basic process flowchart is the most simple flowchart type. Swim lane diagrams can be used to analyse different types of processes, from simple to complex. 3. What are cross functional flowcharts. Understanding Swim Lanes to me is a fundamental component of understanding Process Management, so let's dig in on that term today. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Add one large rectangle for the body of your swimlane. It helps organizations identify opportunities for continuous improvement, streamline workflows, and deliver more customer value. They allow you to create a process flow that does not require you to identify the system or actor involved in each process step, as this can be inferred from the swim lane in which that process step occurs. Swimlane Diagram Templates. Many computer programs have tools to. Learn how Swim Lane Map­ping allows us to under­stand com­plex process­es bet­ter and iden­ti­fy oppor­tu. This will be the main part of your swimlane. List and order the actions. Start with a swimlane flowchart template, select from an extensive library of symbols, and quickly build your diagram with ease. When the shape is contained in the swimlane, the swimlane shows a green highlight. A swimlane diagram (also sometime called a cross-functional diagram) documents the steps or activities of a process flow or workflow. There are myriad benefits to using these mapping techniques and incorporating swimlanes. Map out each step in the process using symbols and shapes. By default, you'll start with 4 lanes, but you can easily add or remove lanes as needed. Make creative use of at least to decision loops and two alternate paths. Detailed Process Map/ Detailed Flow chart:- While studying the high level process map, if we want to get more detail of a particular process. It includes information on the key steps of a process – who’s in charge of what, what are the tasks that need to be done, and what’s the sequence of tasks that need to be completed. , a department or a single role, like an assistant manager). Create a process map that best describes the sequential flow and relationship of the steps in your process. A Swimlane Activity Diagram, also known as a Swimlane Diagram or Cross-Functional Flowchart, is a visual representation used in business process modeling to depict the steps and interactions within a process involving multiple parties or departments. Go to the Insert tab, click Shapes, and add a large rectangle to your slide. Step 3: Start Showing the Process using PowerPoint Shapes. ClickUp Kanban for Software Development Template 9. Use a cross-functional process map to illustrate the sequential steps of a process or a procedure as they cross departments and phases. 1. Process mapping flow chart:. Doesn't define customers/suppliers. Processes cross functional boundaries and borders, and swim lanes helps you see that movement. Examples include the ordering and delivery of drugs to health centres, auditing. Like. Basé sur la métaphore des couloirs de natation, un diagramme swimlane apporte clarté et responsabilité individuelle en plaçant les étapes d'un processus dans les couloirs horizontaux ou verticaux d'un employé, d'une équipe ou d'un. pinpoint accountabilityAnd indirectly, the user experience, customer experience, or the whoever will work, deal, and use your apps, services, etc. Explore swim lane diagrams. Start by listing all the tasks, decisions, and sub-processes. Much like a. Start with mapping the process in 5–6 high-level steps. This is where swimlanes come into play — more on this in the next section. They were developed by Lynn Shostack for usage in projecting. Swim lane diagrams are part of Business Process Mapping (BPM). Today's hours: 8:00 a. 6. Phases divide the steps vertically. What Is Swim Lane Mapping? Mak­ing improve­ments in com­plex, cross-func­tion­al busi­ness process­es can be chal­leng­ing. 4075 Gordon Drive Kelowna, BC V1W 5J2 Directions. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. They were developed by Lynn Shostack for usage in projecting. A Swimlane diagram is a process map that utilizes lanes to demonstrate a business process. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Swim lanes are visual elements used in Business Process Maps, Process Flow Diagrams and Flowcharts. Process flow diagrams document or improve a process—or. They all have the same goal. First, open a new Word document. The step-by-step approach for creating current and future state metrics-based. Also known as "material and information-flow mapping", it uses a system of standard symbols to depict various work streams and information flows. They are great for mapping the flow of steps, decisions that need to be made etc in a process. Create swimlanes. We may need to make a details process map for that process. The acronym stands for supplier – inputs – process – outputs – customer. For horizontal swimlanes, the process flows from left to right, while in vertical swimlanes, the process flows from top to bottom. Includes the map title, persona, scenario (the specific experience being mapped), and corresponding goals and expectations of the user. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Build better swimlane diagrams with FigJamA process map, or flow chart, is a visual representation of a process that can illustrate: What activities are completed, by whom, in. The first step in creating your swimlane diagram in Excel is to adjust the height and width of the cells in your spreadsheet. When the shape is contained in the swimlane, the swimlane shows a green highlight. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Map activities for each swimlane in chronological order, grouping them so that the arrows don’t overlap. Example 6: Swimlane Process Mapping Diagram. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts of processes, algorithms and procedures. A process map must detail the “what”, “when”, “who”, “why”, “where” and point to the “how”. Workshop 1 - Map the process. øóŠ¯K -§$¸,Çå¥b³Ÿ¿§µŠg õ’¢£^c@Ø ¦µà sØO 2ý0—Áj !*‹1vƵ=À [*ä=Û ¬t·ø O!¸cÆÝ. . - Quickly determine if a process is inefficient. Although the decision to draw processes is a good step, the first real step is to choose the process to work with. Identify the inputs of the process. Define the process flow, its inputs, and its outputs. Drag any process shapes into the correct swimlanes. This sample is a swimlane flowchart redesigned from the "Approvals. 4. Swimlane diagrams work best when they reflect a clear and logical flow. Blueprinting can be used during the Empathize and Define stages to understand the landscape of the service. A swim lane process map, also called a cross-functional flow chart or swim lane diagram, is a simple, visual representation of a business process and all the sub. Placing activities within horizontal or vertical swim lanes associated with relevant parties involved in the process, this type of flowchart increases. Example 1: Swim Lane Process Map Let's take an example of the online shopping process to understand the Swimlane process map. It uses four swimlanes to illustrate the process of customers ordering food from the restaurant until it gets delivered to them. Since the 1970s, when the quality movement took hold in the United States, the. I’ve found you can’t underestimate the power of sticky notes on a blank wall. Most process mapping tools allow you to customise swim lanes, making it easy to represent your organisation’s unique structure. Before moving forward, format the height and width of the cells; for the horizontal diagram, wide the columns included in the chart by dragging the boundaries of the columns to the right side up to the desired extent. Swimlanes is the perfect tool for waste hunting in administrative processes, because you see a couple of wastes. You might have been invited to a “swim lane meeting” and wondered what in the heck that was all about. Like a swim lane diagram. . Here is how you can find them. It portrays all the cycle steps and the choices taken all the while. It can be a good business process mapping strategy for processes such as: Supply chain processes. Include all process stakeholders in. In a swim lane process map, time flows from left to right; the process crosses lanes as it traverses departments on its journey from. Learn how Swim Lane Map­ping allows us to under­stand com­plex process­es bet­ter and iden­ti­fy oppor­tu. A swim-lane flowchart is often like the documentation of a relay race. Like other process-diagramming techniques, with the Rummler-Brache method you map processes linearly as a. SmartDraw does much of the drawing for you. Define the scope of a complex process. 3. Mapping the experience to the delivery. Moreover, it helps ensure that teams follow each step of your workflow in their prescribed order. You know, I like the process map as a tool to kind of level set for the project team. First up, you can customize how and when process steps overlap with one another. Go in-depth and map out every step, task, and activity in your workflow with an online process flow diagram. Process maps are a powerful planning and management tool that help you improve and streamline a process's workflow. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane Flowcharts. Add a rectangle for the body of your swimlane, and then a smaller one on top or the left of the first shape (that will be the title of the container). Truvle's process mapping software takes swim lanes to the next level by providing a user-friendly interface, offering customization options, and ensuring visual clarity. There are several types of process mapping, but each method has similar goals: document the steps involved in a process and find efficiencies. The map defines what the business entity does, who is responsible and to what standard a process should be completed. Every person working in the organization executes a process, but who holds the final. edu by guest KENNEDI JOHNS Mapping Work Processes Business Expert Press This reference manual is designed to help those interested in passing the ASQ's certification exam for Six Sigma Green Belts and others who want a handy reference to. This first step is a natural top management activity – later steps should involve the people that will do the work. A process map must detail the “what”, “when”, “who”, “why”, “where” and point to the “how”. Recommended Resource: LucidChart Alternative process mapping App (with a free version). Phases divide the steps vertically. First, you need to select a process to start with. Creating a process map involves drawing a shape, commonly a circle or square, and connecting it to other shapes using arrows or dotted lines. We recommend changing the page orientation to Landscape mode so you have more room to work with. A simple way to increase the insight of a process map is to add swimlanes, which segments a process by “who” completes different steps. . Step 3: Document the process. Keep in mind that your lanes can run. (FFBDs) have proven valuable for business process mapping. These visuals help to manage workflows. Inputs: The resources you need for the process to function. The Swim Lane Process Map is just one of the many tools used in Six Sigma, and it's particularly helpful for identifying and visualizing the steps involved in a process. Customers: The people who receive outputs or benefit from the process.